1. What kind of clothing do you sell?
We sell pre-owned, gently-used clothing for men, women, and children. All items are carefully inspected to ensure quality, cleanliness, and wearability.
2. Are the clothes clean and in good condition?
Yes! Every item is thoroughly cleaned and inspected before being listed. We only sell items that are in excellent or gently-used condition — no rips, stains, or heavy wear. And from a non-smoking environment
3. How do I know the size will fit me?
We include detailed measurements in each product description. Please compare these measurements to a similar item you own to ensure the best fit.
4. Are your items authentic?
Absolutely. We verify the authenticity of branded and designer items before listing them. If you’re unsure about a particular listing, feel free to contact us for more details.
5. Do you accept returns?
We accept returns within 7 days of delivery if the item is significantly not as described. Please check our Return Policy for full details.
6. How long does shipping take?
Orders are typically processed within [1–2 business days], and shipping times vary depending on your location. Estimated delivery is usually between [3–7 business days].
7. Do you ship internationally?
Yes, we offer international shipping to selected countries. Shipping costs and delivery times will be calculated at checkout.
8. How can I pay for my order?
We accept major credit/debit cards, PayPal, Apple Pay, and other secure payment options. All transactions are encrypted and secure.
9. Can I sell my clothes to you?
Yes! Visit our Sell With Us page for more information on how to submit your items for review. (Under review)
10. What if I have a question about an item?
You can contact us anytime through our Contact Us page or by emailing us at prelovedwardrobe@gmail.com.com. We’re happy to help!