Osprey Black Soho Ladies Bag

Product Condition Guide

• **New with Tags**
• The item is in perfect condition, with no flaws. It comes with original tags or packaging.Please refer to the full product description for details.*
• **Used – Excellent**
• The item shows no visible flaws on the outside, though there may be minimal signs of  wear on the interior
• Please refer to the full product description for details.
• **Used – Good**
• The item has some visible signs of wear both inside and out, but remains in good overall condition.
• *Please refer to the full product description for details.
• **Used – Fair**
• The item displays noticeable wear and multiple imperfections.
•  Please refer to the full product description for details.

Shipping

• Once your order is placed and confirmed via email, it will be processed as soon as possible. Please note that no changes can be made after the confirmation email is sent.
• Orders are typically prepared within 1–4 business days after payment is received, after which they are handed over to your selected shipping carrier.
• Please note that the cost of returning the item is the responsibility of the customer.

Return Options
You can return items in one of the following ways:

1. In Person or via Courier/Post 
2. Return to our office: TBA
3. Parcel Direct: Parcel Direct has a network of local shops where you can collect parcels.
4. Oohpod: Oohpod is another option for collecting parcels at local stores. 
5. Parcel Lockers: Some companies offer parcel lockers for collection at specific locations.  
6. Send as a registered parcel to the address above. TBA
7. Be sure to include our company name, full address, and phone number on the parcel.